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By Kevin Foster July 6, 2020
What is the new normal for working in the counselling and coaching field? Are we more willing to consider working remotely?
By Kevin Foster July 6, 2020
From many conversations I have been involved in, there seems to be a drop of the 'cliff-face' of new referrals for clients to counselling and coaching since the start of the COVID-19 lockdown. What might this be saying? Are we all happier? Are we just managing to cope? Are there too many other things to worry about? Whatever the reasons, it clear to see that there is a huge decrease in referrals, particularly for counselling. Not being able to meet in a face-to-face setting may not be suitable for all. Yet, remote online conversations and meetings, such as via ZOOM, Skype, MS Teams, have increased exponentially in this time. Remote sessions are not the same, and yet they can work equally as well and in some instances can make it a lot easier - with not time travel, greater flexibility, and the like. There is a hesitancy to return to the previous face-to-face way of working. The health and safety of clients attending is a major concern. The practicality of a room setting. The complications of travelling, especially by public travel or in large urban areas, can render this too complex, or nigh on impossible. Many companies and organisations provide work placement health and well-being options, through EAP (Employee Assistance Programme) schemes. Perhaps employees are not signalling their worries or concerns at present? Perhaps through remote/home working environments, line managers are not sensing underlying issues they might have if they were meeting regularly with staff. No doubt there is many complicated questions and answers to be found.
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